29 May 2025

What if post-sales was the key to taking your system even further?

Case study in a paint pretreatment line

Some projects don’t end with installation, they evolve. Because even a well-functioning system can be pushed further, refined, and adapted when production needs shift. That’s what happened after a Drizzling system was installed at Reynaers’ facility in Poland. Specific requirements emerged during operation, involving passivation thickness and process consistency under real production conditions. 

To address them, we didn’t just provide support, we launched a dedicated R&D effort, involving both our technical team and the experts at Alufinish Germany. 

A shared approach to a shared process 

Since the Drizzling system operates in synergy with Alficoat chemistry, developed by Alufinish, close coordination was essential. Their team joined us at ALIT headquarters for a full-scale testing session, using our pilot Drizzling system to replicate part of the aluminium pre-treatment process with maximum control. 

Together, we worked on fine-tuning dosing parameters, process stability and material preparation. The joint effort gave us new insight into how chemistry and technology interact in non-standard scenarios. 

Post-sales as a platform for innovation 

This wasn’t just troubleshooting it was a case where post-sales turned into structured development. It involved close collaboration among the companies involved, each contributing their expertise to respond effectively to a complex technical scenario. 

The collaborative tests delivered clear improvements and helped define new application strategies. The work is ongoing, but the value is already evident: turning field feedback into technical progress, through shared know-how and fast, focused action. This project also reflects ALIT’s commitment to listening to our customers and providing the support they need to pursue and achieve their process goals. 

Want to know more? 
The full article is featured in the new issue of Uncoated, now available in our magazine section with a downloadable PDF.